FAQ

**Q. Are your products original?**  

Yes. We only sell 100% authentic luxury products sourced from trusted suppliers.

**Q. Do you offer returns or exchanges?**  

Yes, we have a 7-day easy return policy. Please visit our Refund Policy for full details.

**Q. When will my order be delivered?**  

Orders are shipped within 1–2 days. Delivery takes 3–7 days depending on your location.

**Q. Do you ship internationally?**  

Yes, we ship worldwide with secure packaging and tracking.

*Q: How long does shipping take?**  

A: 7–15 business days depending on your location.

**Q: Can I return an item?**  
A: Yes, within 14 days of delivery. See our Return Policy for full details.

**Q: Are shipping charges refundable?**  
A: No, unless the item is damaged or incorrect.

**Q: I received the wrong or damaged item. What should I do?**  
A: Contact us within 48 hours with photos, and we’ll resolve it quickly.

**Q: Do you offer exchanges?**  
A: No direct exchanges. Please return the item and place a new order.